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Privacy policy

1. Einleitung

Signalyst GmbH (hereinafter referred to as “we” or “us”) takes the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with the applicable legal data protection regulations and this Privacy Policy.

The use of our website is generally possible without providing personal data. However, if personal data is collected on our pages, this will always be done on a voluntary basis or based on an appropriate legal basis in accordance with the GDPR (General Data Protection Regulation). This data will not be shared with third parties without your explicit consent, unless required by law or necessary for contractual purposes.

2. Responsible Entity

The responsible entity for data processing on this website is:

Signalyst GmbH
Alfred-Herrhausen-Allee 3-5
65760 Eschborn
Germany
Email: dataprotection@signalyst.de
Phone: +49 6196 7719089

3. Collection and storage of personal data, as well as the nature and purpose of their use

a) When visiting the website

When you visit our website , information is automatically sent to the server of our website by the browser used on your device. This information is temporarily stored in a so-called log file.

The following data may be collected:

  • IP address of the requesting computer (anonymized, as far as technically possible)
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made (referrer URL)
  • Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider

These data are processed for the following purposes:

  • Ensuring the smooth connection setup to the website
  • Ensuring a comfortable use of our website
  • Analysis of system security and stability
  • Statistical evaluation for the optimization of our website
  • Fulfillment of legal requirements

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. 

b) When using our contact form

If you contact us via the form provided on the website, the information you provide will be stored for the purpose of processing your inquiry and for any potential follow-up questions.

Mandatory information includes:

  • Your email address
  • Your name

The legal basis for processing your data is your consent, which you can revoke at any time without formality, pursuant to Art. 6 para. 1 sentence 1 lit. a) GDPR, or the performance of pre-contractual measures based on your request, pursuant to Art. 6 para. 1 sentence 1 lit. b) GDPR.

4. Disclosure of data

Your personal data will only be transferred to third parties if:

  • You have given your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR.
  • The disclosure is necessary for the establishment, exercise, or defense of legal claims in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR, and there is no overriding legitimate interest on your part.
  • There is a legal obligation to disclose under Art. 6 para. 1 sentence 1 lit. c) GDPR.
  • It is necessary for the performance of a contract with you in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR.

If we transfer personal data to third countries outside the European Economic Area (EEA), this will only be done in compliance with the requirements of the GDPR, for example, by concluding standard contractual clauses.

5. Cookies

Our website uses cookies to enhance user experience and provide certain features.

These are small files automatically created by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Information related to the specific device used is stored in these cookies. However, this does not mean that we immediately gain knowledge of your identity.

On the website, we use the following cookies:

Cookie NameCookieTypeCookie ProviderData collected by the CookiePurpose of the CookieCookie Lifespan
wordpress_test_cookieTechnicalWordPressChecks if the browser supports cookiesWebsite functionalityUntil the browser is closed
_gaAnalyticalGoogle AnalyticsUnique user ID (anonymous)Analysis of website visits2 years
_gidAnalyticalGoogle AnalyticsUnique user ID (anonymous)Analysis of user behavior24 hours
_gatAnalyticalGoogle AnalyticsLimits request rateOptimization of analytics performance1 minute
__hstcMarketingHubSpotUnique visitor ID, visit timesUser tracking6 months
hubspotutkMarketingHubSpotUnique visitor IDAnalysis and personalization6 months
__hssrcTechnicalHubSpotChecks if the user is in a sessionIdentification of new and returning visitsUntil the browser is closed
__hsscFunctionalHubSpotSession ID and timestampSession management30 minutes
wpr-hashed-*FunctionalWP RocketHashed cache settingsOptimization of website load speedDepending on WP Rocket settings
wpr-user-tokenFunctionalWP RocketUser token (if personalization is enabled)Caching improvement

The use of technically necessary cookies is based on Art. 6 para. 1 sentence 1 lit. f) GDPR. If we use cookies for analytical or marketing purposes, we obtain your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR.

6. Rights of the data subject

You have the right to:

  • Request information about your personal data processed by us in accordance with Art. 15 GDPR and gain access to it.
  • Request the correction of inaccurate or completion of your stored personal data in accordance with Art. 16 GDPR.
  • Request the deletion of your stored personal data in accordance with Art. 17 GDPR, provided that no legal retention obligations prevent such deletion.
  • Request the restriction of processing your personal data in accordance with Art. 18 GDPR.
  • Receive your personal data in a structured, commonly used, and machine-readable format or request the transfer to another controller in accordance with Art. 20 GDPR.
  • Withdraw your consent, once given, at any time in accordance with Art. 7 para. 3 GDPR.
  • Lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR.
  • Lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. You can contact the supervisory authority of your usual place of residence, workplace, or our company’s headquarters for this purpose.
  • Exercise any other rights under the GDPR.

You can address your requests to dataprotection@signalyst.de.

7. Right to object

In case, we process your personal data based on a legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR, you have the right to object to such processing in accordance with Art. 21 GDPR.

8. Data Security

We implement technical and organizational security measures to protect your data against unauthorized access, loss, or destruction. Our website uses SSL encryption for secure data transmission.

9. Changes to the Privacy Policy

This privacy policy is currently valid and is dated March 31, 2025. We reserve the right to amend this privacy policy in order to comply with changes in legal or technical requirements. The current version can be found on our website.

10. Data retention periods

We store your personal data only as long as necessary for the fulfillment of the purposes for which it was collected, and in accordance with legal requirements. Once the personal data is no longer required for the specified purposes, it will be deleted or anonymized, unless legal provisions require a longer retention period.

If the processing of the data is based on your consent, we will store your data until you withdraw your consent or until the purpose of the data processing has been achieved.